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Store your teas in a cool, dark place away from direct sunlight, moisture, and strong odors. Keep them in airtight containers, preferably the original packaging which is designed to preserve freshness. Properly stored, our teas maintain optimal flavor for up to 18 months.

Yes, we offer wholesale pricing for restaurants, hotels, cafes, and retailers. Please contact our wholesale department at kodurilaxman0@gmail.com

We offer a 30-day satisfaction guarantee on all our teas. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Tea accessories and gift sets may have different return policies, so please check the product page or contact our customer service team for details.

We work directly with growers who share our commitment to sustainable farming practices, fair wages, and community support. Our co-founder James Harrison personally visits each estate to ensure they meet our strict ethical standards. We also participate in several fair trade and organic certification programs. Learn more in our Sustainability Report.